HLM Help and Troubleshooting

Fix Common Hockey Legacy Manager Problems

Hockey Legacy Manager help is organized by the state you can see: a missing or unloadable career, a crash or slow simulation, a roster download problem, or a purchase that is not recognized. Start with the matching guide so you do not clear data unrelated to the problem.

Choose the matching HLM help guide

Save recoveryLoad an autosave, duplicate or export a career, and respond to import errors.

Crashes and performanceSeparate a game crash from slow simulation and reduce the active workload safely.

HLM roster cacheRefresh stale Community Rosters listing data inside HLM.

Google Play Store cacheRefresh the purchase check when HLM PRO is not restored on launch.

Restore HLM PROAsk the store to restore an HLM PRO purchase and interpret a restore failure.

Protect data before troubleshooting

From Load Career, open Options and use Duplicate before testing changes on a career that still loads. HLM PRO also provides Export and Import for keeping a career file outside the normal save list.

Do not use Delete as a troubleshooting step. Its confirmation states that deleting the file is permanent.